Initial Termination: If you are not satisfied with GPLUS BILLING AND ACCOUNTING SOFTWARE, you can request a refund within 15 days from the date of purchase.

Renewals: Renewals after the initial problem resolution will not be eligible for refunds.

Request Submission: All refund requests must be made through GPLUS Support staff. Requests received through other communication channels will not be considered.

Refund Timeline: We aim to process qualified refunds within 5 business days from the request date. However, this timeline is subject to the carrier’s turnaround time.

Bank Details: To facilitate a refund, provide necessary information such as your bank account details, bank name, UPI address, and IFSC code.

Transfer Fees: Any fees charged by your transfer service providers will be deducted from the refund amount.

Policy Violations: Refunds will not be accepted if the cancellation violates this policy or the Terms of Use.

Account Termination: If GPLUS terminates your account due to violation of the Terms of Use, refund requests will not be honoured.

Electronic Delivery: No tracking is necessary for electronic delivery.

If you have any questions or need assistance, feel free to contact us on our support number.