Cancellation & Refund Policy

At Kreamy Innovative Software Solutions, we strive to provide our customers with high-quality products and transparent services. This policy outlines our terms regarding cancellation and refunds for our software and services.

1. Software Products (GPlus Accounting Software)

No Refunds for Software Purchases

We offer a fully functional demo version of our GPlus accounting software for you to download and try before you make a purchase. This "try-before-you-buy" approach allows you to evaluate the software thoroughly and ensure it meets your needs and expectations.

Because we provide this comprehensive trial period, all sales of our GPlus software are considered final and are non-refundable once the license has been purchased and activated. We encourage all users to make full use of the demo to make an informed decision.

2. IT Services & Annual Subscriptions

Cancellation Policy

Our IT services and software subscriptions (including GPlus renewals) operate on an annual basis and require manual renewal. You have complete control over your subscription.

You may cancel your service or subscription at any time by simply choosing not to renew it for the subsequent year. We do not engage in automatic renewals. You will be notified before your service term expires, and you can decide whether or not to proceed with the payment for the next term.

No Refunds for Active Service Periods

Once a payment for a service term or subscription renewal has been made, it is non-refundable. The service will remain active for the entire duration of the paid term. Cancellation by not renewing ensures you will not be billed for any future terms.

3. Contact Us

If you have any questions or require clarification about our Cancellation and Refund Policy, please do not hesitate to contact us. We are here to help.